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Home / Store / Products tagged “Memoir”

Memoir

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Angel Wings: A Story of Love, Faith, Infertility, Surrogacy, and Not Giving Up Hope
$24.99 Add to cart

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CMPR BLOG FEED

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Claire McKinneyPR LLC

3 weeks ago

Thinking of rebranding, but unsure of the “how” in a digital age? Read our newest blog post for some insight! bit.ly/32KrpMN #socialmediamarketing #digitalbranding #cmprblog ... See MoreSee Less

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Claire McKinneyPR LLC

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Claire McKinneyPR LLC

4 weeks ago

Here's a story of life with Ingramspark for an independent POD publisher...
Tuesday, 8/18 PUBLICATION DAY FOR ANGEL WINGS!!!
Wednesday, 8/19, 12:00noon my author calls to say she's found that a copy ordered from Ingram has her dust jacket on top of a statistics book--not her memoir. Walmart also has sold a copy that was not her book. We are checking to see if they have stock or if that was a POD order as well.

1:00pm I call Ingram Spark and get a customer service rep (after being told I should give up and hang up because they are "overwhelmed with calls") who says she can't help me and will "escalate my issue" and get me a supervisor who should call me shortly. Was skeptical as to whether or not I could leave my cell phone--they might just need to call the office number on file (of course we aren't all in the office all the time right now).

1:30pm Tweet about the issue and send DM to IngramSpark on Facebook

2:54PM received canned response saying they need my account number and will get back to me shortly

No response on Twitter until overnight, which was a canned response asking for my account number

Thursday, AM As per Ingram's request went offline to DM them. Got canned response about "escalating" but with COVID there is a 3 - 5 day wait time.

Tweeted a journal entry of my experience tagging IPS and Ingram Spark

Received another message saying they are backed up by CoVID

If anyone has any ideas about alternatives to IngramSpark as a POD/distributor that isn't just Amazon, please let me know! ... See MoreSee Less

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